Xfinity Streaming is not working on Safari Version I contacted Xfinity they say it's Apple. All other streaming services work on Safari just not Xfinity.
I do not think it's Apple. I spoke to Apple The problem is that Xfinity is having a problem with Safari I can stream on my MacBook Pro using Firefox I also spoke and screen shared with them and was told it is an Xfinity problem. Xfinity Stream does not work. I am so glad they are being honest with customers now. I love the service when it works.
I failed to mention this earlier; if I completely log out of Safari on my Mac, then log back using Chrome Xfinity stream works. Yes, I had this problem. Based on other users' comments at the Apple support site I isolated the issue to Safari I fixed this by doing a recovery reboot that restored Big Sur This takes about 2 hours. Xfinity TV streaming now works again using Safari.
I will be living with the red dot on my settings icon prompting me to upgrade to Safari 15 until Apple fixes the bug. Knowing Apple, it could be a long time.
Xfinity Stream Website. Xfinity Community Forum. Problems with my streaming services Is anyone else having issues with streaming Xfinity on their laptop? Like Comment Follow. Enjoy your favorite entertainment on the go. Even download your recordings to watch offline. All with the Xfinity Stream app.
Want to watch live sports, news, and On Demand titles on any screen? Shop X1, the ultimate entertainment experience. I know that is frustrating to go through. We appreciate the troubleshooting steps that you tried. I want to take a look at things on my end so we can get this resolved. Please send us a direct chat message with your full name and service address to Xfinity Support. To do so, click on the chat icon located at the top right of this forums page.
I've got a problem as well - xfinity stream works fine on my iPad but trying to use it on safari on the mac, i just get "connecting to your entertainment experience" forever, never goes further. Running macOS Big Sur Thank you for letting us know you have had trouble on your browser as well. We are here to help anyone on here with support through our apps and make sure that everything is working well. Have you tried other browsers with success? Also, have you tried clearing the cache and cookies from your browser to be sure that it has not saved old data making logging in difficult?
That is a great question! It has been a few months since this was posted, could you start a new thread and we can help you out? Been having an issue with getting streaming on my Mac.
The phone and iPad are fine. I changed nothing. Need some help. Is there an error code or message you are seeing when this happens, or does it just stop loading? Have you already attempted to remove the app and reinstall it? Same issue with my Mac and Safari It seems to work on an old Chromebook.
Chatted with someone this morning, but was not able to resolve the issue. Is there a resolution? Same issue, able to stream last week, but ever since I updated safari, all I get is connecting but never does. I have been having the same issue for almost a month now. I usually stream everyday in my office at work, no issues for years, now all of a sudden I can't get it to work at all. It will stream for 10 seconds then freeze and buffer or cut out.
I called and chatted with over 10 reps none of them could help, its a pain in the you know what and its a joke.
I use my streaming service daily as well, so I can imagine the frustration this is causing. I'd love to help look into this for you. Can you send me a PM with your name and address? To send a private message, please click on the chat icon on the top right next to the bell. Worked fine before now it just gets into a loading your entertainment experience mode. Very frustrating. I had this same issue for over a month, but it used to work, and I have the updated iphone APP and my browser meets the standard for the stream website, but I can't go longer than 45 seconds before it cuts out or drops.
Hello, dkdlocke. I am sorry that the video stream has been cutting out when you are trying to watch. I know that is frustrating to go through. We appreciate the troubleshooting steps that you tried. I want to take a look at things on my end so we can get this resolved.
Please send us a direct chat message with your full name and service address to Xfinity Support. To do so, click on the chat icon located at the top right of this forums page.
I've got a problem as well - xfinity stream works fine on my iPad but trying to use it on safari on the mac, i just get "connecting to your entertainment experience" forever, never goes further. Running macOS Big Sur Thank you for letting us know you have had trouble on your browser as well. We are here to help anyone on here with support through our apps and make sure that everything is working well. Have you tried other browsers with success?
Also, have you tried clearing the cache and cookies from your browser to be sure that it has not saved old data making logging in difficult? That is a great question!
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